Sustaining Member FAQ
What is a sustaining membership?
A sustaining membership is an easy, convenient and affordable way to support KLRU! Sustaining members make an ongoing, monthly contribution from either their credit card or checking account. By spreading out your support over the year, KLRU has the security of a steady, reliable stream of income that helps transform the way we raise money. It is not an installment plan, meaning that it does not stop automatically and you never have to worry about renewing!
What are the perks of becoming a sustaining member?
As a sustaining member your membership will always be current! You’ll have the benefit of receiving our monthly programming guide if you choose, access to KLRU Passport, and of selecting a thank-you gift once per year.
Why should I switch to direct debit for my sustaining membership?
We know you want to make the most of your monthly donations, so if you give to KLRU through a credit or debit card, we encourage you to switch to direct debit from your bank account. With direct debit more of your donation comes directly to the station, which keeps our costs down and allows more of your gift to pay for the programming you love. Ready to make the switch? Use the update form on the Sustaining Members page or give us a call at (866) 446-6800.
Can I get a thank-you gift?
Absolutely! You are eligible to receive a thank-you gift each year. Please call (866) 446-6800 or send us an email to firstname.lastname@example.org to make your selection. Note: The fair market value of any thank-you gifts received is not tax-deductible.
Will I receive a tax statement at the end of the year?
Yes, we will send you a tax statement each January, detailing your gifts from the previous year. If you received a thank-you from us, the fair market value will be deducted from the total amount as they are not tax-deductible.
Can I make a one-time gift in addition to my monthly sustaining gift?
Of course, and thank you! You can make your one-time donation online or give us a call at (512) 475-9032.
My contact information has changed. Where can I update my information?
You may update your billing address or other contact information by emailing email@example.com or by calling Member Services at (512) 475-9032.
What if I have a general question regarding my Sustaining Membership?
Please email us at firstname.lastname@example.org or call (512) 475-9032.
How can I cancel my sustaining membership?
You can stop or suspend your monthly giving at any time. Just send an email to email@example.com or call (512) 475-9032. Please be sure to let us know your name and address so we can confirm we are canceling the correct pledge. If you email or leave a voicemail, be sure you receive a message back from us confirming that we have stopped your monthly contributions.