KLRU Passport General Information
What is KLRU Passport?
KLRU Passport is a popular member benefit which provides KLRU donors extended on-demand access to a rich library of quality public television programs on your television with your Roku or other streaming video device as well as on your computer, tablet, and smartphone.
Through KLRU Passport you can access tens of thousands of hours of programming representing many genres, including drama, science, history, natural history and the arts. A small sampling of the available programs includes MASTERPIECE series such as Victoria, Downton Abbey, Sherlock, Poldark, Grantchester, Inspector Lewis, Indian Summers, and Wolf Hall.
The KLRU Passport library grows every week as more series and episodes are added. Through KLRU Passport, you can also watch other KLRU programs available to all such as PBS NewsHour, Frontline, and Washington Week whenever you want.
Does KLRU Passport cost anything?
KLRU Passport is an added benefit available to donors that contribute $60 or more annually or at least $5 ongoing monthly donation to the station.
If I do not have KLRU Passport, will I still be able to watch programs on PBS.org and klru.org for free?
Yes. Free is not going away! Many of our programs are available for free on various digital platforms including PBS.org, PBS mobile applications, and the PBS channels on Roku, AppleTV, and other streaming services. And of course, PBS and KLRU programs will continue to be broadcast to the public, for free, over the air.
For two weeks after many PBS shows air, they’ll be available for free to watch online. After that, they’ll only be available to members of KLRU through Passport.
Is KLRU Passport available outside the U.S.?
All PBS streaming video – including KLRU Passport – is available only within the United States due to the streaming rights PBS holds.
I already contribute to KLRU. Can I view KLRU Passport content?
Current members who donate $60 or more annually and have an active email address on file with the station will have received an email from PBS and KLRU inviting you to begin the activation process. There’s a chance the email may get filtered into your spam folder so be sure to look for a message from PBS & KLRU with the subject line: "Your KLRU membership now includes more on-demand programming."
If you didn’t receive the email or maybe deleted it, you can see if your Passport is waiting for you at PBS Member Lookup.
If you’re a current member and you don’t have an active email address on file with us, please contact Member Services at email@example.com or 512-475-9032 to provide an email address and begin the activation process.
I think I am a current member of KLRU that qualifies for KLRU Passport, but I’m not sure. How do I find out?
To see if your KLRU Passport membership has been activated, visit PBS Member Lookup and enter your email address. Follow the instructions on the screen. If no membership comes up, email us at firstname.lastname@example.org. Most likely, we didn’t have an email address on file to create your account, or it linked to an old email address we had for you.
I made a donation but did not receive an email with an activation code.
Please begin by checking your email spam folder. If the email is not there, please contact Member Services at email@example.com or 512-475-9032. Be sure you are checking the same email account you used when you registered for PBS Passport.
Please keep in mind that often if you are already on pbs.org, you have clicked a link to activate your Passport membership then no other action is required.
I can’t find my activation code. Help!
Please visit PBS Member Lookup and follow the instructions.
Can I access KLRU Passport content on all devices and platforms?
Right now KLRU Passport content is available via your desktop computer or laptop using the latest versions of Chrome, Firefox, Safari, and Internet Explorer. It is also available on PBS Video iOS and Android apps for smartphones and tablets. We will expand access to additional devices and platforms over time.
Is KLRU Passport to be used on my computer or TV?
KLRU Passport offers online video streaming, and is accessible from PBS.org and klru.org on your computer, smartphone or tablet. It is also available via the PBS Video apps for iOS, Android, Apple TV, Roku, and other streaming devices. More platforms are coming soon.
*Watching PBS and KLRU programming through the station on your television remains the same and is not affected by PBS Passport.
Can I stream KLRU Passport content on my AppleTV or Roku?
Yes, you can stream KLRU Passport videos with your Apple TV or Roku once you’ve activated KLRU Passport.
How can I tell which videos are KLRU Passport videos?
Passport videos are designated by a blue “compass rose” icon.
I can’t find my favorite PBS shows in KLRU Passport. Why not?
Initially, close to a thousand hours of PBS programming across multiple genres including drama, science, history, natural history, and the arts will be available in KLRU Passport. This library of content will continue to grow over time as more titles are added – so please keep checking back.
Why can’t I find more full episodes?
Availability of certain videos on the PBS.org player and our mobile apps has recently changed. PBS.org and our mobile apps continue to offer access to hundreds of hours of recently broadcast programming, as well as past episodes of popular series, and news, public affairs and independent film series such as Frontline, PBS Newshour, Independent Lens, and POV.
Many full episodes of shows such as Downton Abbey and Mercy Street are available for free streaming for two weeks after original television broadcast. So for instance, when Downton Abbey airs on television on Sunday night, it is available for free streaming on PBS.org on Monday and for two weeks after. After the two-week period is up, the free streaming rights for the episode have expired.
What about PBSKids content?
While PBSKide shows are not available in PBS Passport at this time, we may include KIDS programming in the future. Until then, you can watch download the free PBSKids Video App.
How do I sign in to KLRU Passport?
The easiest way is from the Passport landing page, you can sign in in the upper left corner below: http://www.pbs.org/passport/videos/