We want to thank you…

As a supporter and fan of quality public television, we want to thank you with more of what you love.

We want to thank you with KLRU Passport—a new member benefit providing extended access to an on-demand library of PBS programs like VictoriaAntiques RoadshowFinding Your RootsDownton Abbey, Season 4 of SherlockThe Great British Baking Show and so many more.

And with your sustaining gift of $5 or more a month or a $60 one-time contribution, you can support your local PBS station and enjoy more of the great programming you’ve helped make possible.

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Catch up on programs you missed, watch brand-new episodes on your own schedule, or relive some of your favorites, all using your computer, phone, tablet or OTT device.

And we’re thrilled to announce that today, Ken Burns’ latest epic The Vietnam War is now available in its entirety on KLRU Passport. And for Poldark fans, binge-watch the whole series—including all eight episodes of Season 3 airing now, Sundays on KLRU.

Become a member now with a gift of $5 or more per month!

We hope you’ll enjoy the KLRU Passport member benefit as our thanks to you!

KLRU Passport Questions? Check here!

KLRU Passport is a streaming benefit available to any KLRU member who gives at least $5/month or $60/year. The magic of having thousands of PBS and local productions available anytime is a wonderful resource… but sometimes it’s less than intuitive. We’ve heard your KLRU Passport feedback and have come up with a list of some frequently-encountered problems and answers that might help.

Take a look! And thank you for your support!

Need to contact KLRU Passport? Have more KLRU Passport questions? Email membership@klru.org or call (512) 475-9032 (9 a.m. – 5 p.m., M-F).
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     1. I believe I should qualify for KLRU Passport, but I am not in the Member Lookup.

This likely means one of two possibilities:

a) We do not have an email address on file for you. The KLRU Passport ID is your valid email. Please email membership@klru.org or call (512) 475-9032 and we’ll add your email address as your login.

b) You’ve already activated your KLRU Passport benefit with an email address different from the one you are attempting to log in with now (this happens a lot!). You may have used an old or different email address, or, perhaps a different member of the household activated the account with his or her separate email. Try logging in again with an alternative email address in your rotation. If that does not work, please email membership@klru.org or call (512) 475-9032 for additional support.

     2. I signed up for and activated KLRU Passport, but every time I click on a video I get one of two responses: I have to be a KLRU Passport member in order to view this video or I am already activated.

When activating KLRU Passport, you were prompted to sign in using either a Google account, a Facebook account or a PBS account. That login information is now linked to your account and you must always use that exact same login information when signing in to KLRU Passport. If you do not remember which option you chose, you can try each of them without doing harm to your accounts.  If you need to, you can reset your password.

Because KLRU Passport accounts and PBS accounts are separate, it is possible to have another PBS account that is not connected to your login for KLRU Passport. Therefore, you must ensure that you are using the account you signed in with when you originally activated KLRU Passport.

The PBS Helpline for KLRU Passport can help if you continue to have problems. Email help@pbs.org or call (844) 704-557 (9 a.m. – 10 p.m., M-F). 

     3. I’m having trouble accessing KLRU Passport from my Roku.

Follow the instructions from this Roku setup link.  After that your Passport should be connected to your Roku!

     4. I’m having trouble accessing KLRU Passport from my Apple TV.

Follow the instructions from this Apple TV setup link. After that your Passport should be connected to your Apple TV!

 

Members-only streaming access to Poldark, Vietnam, Sherlock & more!

There’s brand-new content available now on KLRU Passport!

Not sure what KLRU Passport is? It’s KLRU’s newest member benefit that provides extended access to an on-demand library of quality public television programming on your computer, phone, tablet or OTT device.

And with your sustaining gift of $5 or more a month or a $60 one-time contributionyou can enjoy these great new programs right away:

poldark.pngPoldark just kicked off Season 3—and all eight new episodes are available now on KLRU Passport, so you don’t have to wait another week. Binge-watch all three seasons, and gallop alongside Poldark for every thrilling, brooding moment!

vietnampassport.pngKen Burns’ The Vietnam War has captured the attention of audiences across the U.S., and with KLRU Passport you can dive deeper into this epic story. Watch the entire 18-hour documentary film series now—or catch up on episodes that you may have missed.   

Plus, over 1,000 episodes of other PBS favorites, like Antiques RoadshowFinding Your Roots, Season 4 of Sherlock and The Great British Baking Show, are available exclusively to members for streaming online and through your Apple TV or Roku device.

Become a member now with a gift of $5 or more per month!

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When you do, you can feel good about contributing to community-supported public television, and get on-demand access to some of your favorite PBS shows.

KLRU Passport: New On-Demand Streaming

KLRU is pleased to introduce KLRU Passport, a new member benefit offering extended on-demand access to a rich library of public television programming. KLRU Passport provides donors access to current and archival programs from both PBS and KLRU and is available via the KLRU website, PBS.org and other digital platforms.

There are over a thousand hours of content available to donors through KLRU Passport and the library will continue to grow over time. Current titles include Downton Abbey, Wolf Hall and other dramas from MASTERPIECE, as well as favorites such as Vicious, Makers, Earth a New Wild, How We Got to Now, The Great British Baking Show, Austin City Limits Season 41 and many more.

In addition to the KLRU website, KLRU Passport is also available to members when they identify KLRU as their local PBS member station on PBS.org and the PBS Video apps for iOS and Android smartphones and tablets, as well as the PBS app on AppleTV. KLRU Passport will be available on more platforms in the future.

KLRU Passport is our newest member benefit available for donors with a yearly contribution of at least $60 or an ongoing monthly contribution of $5 or more. Station members must activate their account before they can access KLRU Passport.

Here’s some FAQs to help YOU get started with KLRU Passport:

I am a member of KLRU and currently donate $60 or more a year. How do I access KLRU Passport?

Current members who donate $60 or more annually and have an active email address on file with the station will receive an email from PBS and KLRU inviting you to begin the activation process. There’s a chance the email may get filtered into your spam box so be sure to look for a message from PBS & KLRU with the subject line: Your KLRU membership now includes more on-demand programming. If you’re a current member and you don’t have an active email address on file with us, please contact Member Services at membership@klru.org or (512) 475-9032 to provide an email address and begin the activation process.

I think I am a current member of KLRU that qualifies for KLRU Passport, but I’m not sure. And I’m not sure you have my email address on file. How do I find out?

To see if your KLRU Passport membership has been activated, visit this site and enter your email address to see: http://www.pbs.org/passport/lookup/ Follow the instructions on the screen.

I am not a current member of KLRU. Can I donate to receive immediate access to KLRU Passport?

Yes. You can make your monthly ongoing or annual contribution on this donation form to immediately begin the activation process for KLRU Passport. You may also access this donation form through any video that has the KLRU Passport logo. Click “Sign up for KLRU Passport” and donate to begin the activation process.

Click here to see the complete KLRU Passport FAQ.