KLRU Passport Questions? Check here!

KLRU Passport is a streaming benefit available to any KLRU member who gives at least $5/month or $60/year. The magic of having thousands of PBS and local productions available anytime is a wonderful resource… but sometimes it’s less than intuitive. We’ve heard your KLRU Passport feedback and have come up with a list of some frequently-encountered problems and answers that might help.

Take a look! And thank you for your support!

Need to contact KLRU Passport? Have more KLRU Passport questions? Email membership@klru.org or call (512) 475-9032 (9 a.m. – 5 p.m., M-F).
——————————————————————————————————————–

     1. I believe I should qualify for KLRU Passport, but I am not in the Member Lookup.

This likely means one of two possibilities:

a) We do not have an email address on file for you. The KLRU Passport ID is your valid email. Please email membership@klru.org or call (512) 475-9032 and we’ll add your email address as your login.

b) You’ve already activated your KLRU Passport benefit with an email address different from the one you are attempting to log in with now (this happens a lot!). You may have used an old or different email address, or, perhaps a different member of the household activated the account with his or her separate email. Try logging in again with an alternative email address in your rotation. If that does not work, please email membership@klru.org or call (512) 475-9032 for additional support.

     2. I signed up for and activated KLRU Passport, but every time I click on a video I get one of two responses: I have to be a KLRU Passport member in order to view this video or I am already activated.

When activating KLRU Passport, you were prompted to sign in using either a Google account, a Facebook account or a PBS account. That login information is now linked to your account and you must always use that exact same login information when signing in to KLRU Passport. If you do not remember which option you chose, you can try each of them without doing harm to your accounts.  If you need to, you can reset your password.

Because KLRU Passport accounts and PBS accounts are separate, it is possible to have another PBS account that is not connected to your login for KLRU Passport. Therefore, you must ensure that you are using the account you signed in with when you originally activated KLRU Passport.

The PBS Helpline for KLRU Passport can help if you continue to have problems. Email help@pbs.org or call (844) 704-5578 (9 a.m. – 10 p.m., M-F). 

     3. I’m having trouble accessing KLRU Passport from my Roku.

Follow the instructions from this Roku setup link.  After that your Passport should be connected to your Roku!

     4. I’m having trouble accessing KLRU Passport from my Apple TV.

Follow the instructions from this Apple TV setup link. After that your Passport should be connected to your Apple TV!

 

“KLRU programming was essential in forming my art.”

Local artist Hakeem Adewumi has been a creator for a long time, but he started out as another viewer like you.

“I grew up on PBS KIDS,” Hakeem tells KLRU. “I think all my friends did.”

Hakeem also distinctly recalls watching a civil rights program on KLRU that hit him hard, capturing a long history of racism and resistance.

“I really used that moment and experience,” he says. “I carry that with me to curate my art, to start talking about the importance of inclusivity and diversity and race, Black history and Black culture.”

Hakeem’s work has taken him all over the world, tracing the roots and pathways of the African diaspora. Last year, a KLRU documentary team followed Hakeem and collaborating artists for an episode of the original KLRU series Arts In Context.

Almost exactly a year ago, the episode premiered on PBS stations all over the country.

It’s something of a full circle for Hakeem: once, KLRU programming inspired and influenced him as an artist. Now, in turn, his story has become part of KLRU’s mission: to share history, art, culture and community with audiences near and far.

“My art is always with a Black lens, it’s always my perspective. But my goal at the end of the day is to always build community,” Hakeem says. “And that platform has been shared widely on KLRU. I’m super grateful for that.”

——————————————————————————————————————–

Do you value KLRU? Find out how to help. http://www.klru.org/value/

We’d love to hear from you! Follow the link and let us know what #YourKLRU and PBS stories are. You might just be our next featured viewer.

Science Night June 14

Meet the monkeys of Shangri-la and explore the world of sharks!

Nature Mystery Monkeys Of Shangri-la at 7 pm Wednesday is the true story of a family of Yunnan snub-nosed monkeys living in the highest forests in the world.

Will analyzing the hunting instincts of the Great White Shark, an endangered predator, reduce deadly attacks on Nova at 8 pm Wednesday.

Mark Evans travels to Western Australia, where seven people have been killed by sharks in the last three years on Operation Maneater at 9 pm Wednesday. Authorities have implemented radical measures to catch and kill any shark they deem a threat.

DOUBLE your gift for #YourKLRU!

Your stories keep rolling in… validating the importance of #YourKLRU in Central Texas!

Take it from Pramod Patil, Senior Manager at Plainview.

“KLRU adds a great value to our daily lives and it’s the only channel that we can watch as an entire family! KLRU has created a trust relationship where we can rely on its news and rich content. Thank you KLRU!”

Stories like Pramod’s confirm that public television is worthy of your support and vital to our community.

There’s never been a more important time to support public television than now! PBS has been rated #1 in public trust among nationally known institutions for 14 consecutive years and public television is noncommercial and available for free to ALL Americans.

donatenow.png

We’re over halfway through our 5 day online fund drive and we still need to raise over $50,000 more to reach our $100,000 goal. And thanks to Business Supporter Emerson, we’re that much closer! For every dollar received today, Emerson will contribute the same amount up to $2,500, potentially helping KLRU bring in a total of $5,000!

Now it’s your turn! Will you step up and see your dollar effectively doubled in an instant to keep #YourKLRU thriving for years to come?

Do you love the science programming found on KLRU every Wednesday evening? Consider giving to KLRU’s Science Night fundraising page in support of programs like Nature and NOVA! When you do, you’ll be entered into a giveaway for some cool experiences like 2 tickets to KLRU’s NEXT Night Going Batty! Or consider making your gift to one of KLRU’s local productions or other PBS programs by clicking one of the logos below!

Nova Logoctgsmalllogo.pngOWESsmalllogo.pngaclsmalllogo.png  newshoursmalllogo.jpg

KLRU is YOUR community-supported public television station

Additional support from:

emerson.jpg

Together our impact is doubled! What’s #YourKLRU?

KLRU’s online fund drive kicks off today and to get a jumpstart on our $100,000 goal we have a generous $10,000 challenge match from KLRU Board Member Myra Leo and her husband Billy Atkins. Here in their own words is why they support #YourKLRU.

My KLRU is the campfire that we can all gather around in the evening to hear the stories that make us one community. This campfire—our only community-supported public television station—would leave a huge void if it died out.

Without public television, our access to informed, commercial free and educational programming in Central Texas would vanish. Even in today’s digital age, the programming that KLRU and PBS provide can be found nowhere else.

This is why my husband Billy and I are committed to keeping the KLRU campfire burning bright with a $10,000 matching gift promise. Every dollar you give during KLRU’s online fund drive, beginning today, will be doubled. And that will go a long way in helping reach their goal to raise $100,000 in five days.

Together we can have the strongest impact to keep this community resource thriving for years to come. Won’t you join us in supporting this trusted national institution by making a gift today and sharing What’s #YourKLRU?

Do you love the independent film you see on KLRU every Monday night? Consider making your gift to KLRU’s Independent Film fundraising page. When you do, you’ll be entered into a giveaway for some cool swag, like 2 tickets to LaLa Land in Concert at the Long Center! Or make your gift to one of KLRU’s local productions or PBS programs by clicking one of the logos below!

ctgsmalllogo.pngOWESsmalllogo.pngaclsmalllogo.pngindlenssmalllogo.jpg  newshoursmalllogo.jpg

 

Give through programming pages for a chance to win!

During #YourKLRU’s online fund drive we’re keeping interruptions off the air. That means we need your help to raise $100,000 in just 5 days—June 5th-9th—so that KLRU can continue dialing down pledge breaks while remaining a vital part of the Central Texas Community.  

And of course, we have some fabulous prizes!

What’s #YourKLRU?
Show us by donating to the page that matters most to you! Give support for the programming you most value while also vying for some great giveaways through our KLRU pages. Anyone who gives to one or more of our local productions or PBS programs pages is automatically entered to win. Check out the different giveaways by clicking on the logos below.

OWESsmalllogo.png                  ctgsmalllogo.png                  aclsmalllogo.png

indlenssmalllogo.jpg                  newshoursmalllogo.jpg                  pbskidssmalllogo.png

drama             naturenova

In the Studio: Overheard tapes Gary Kelly 5/19

Please join KLRU’s Overheard with Evan Smith for an interview with Gary Kelly on May 19 at 1:15 p.m. in KLRU’s Studio 6A (map). Doors open at 12:15 p.m. The event is free but an RSVP is required. Please complete the form here to RSVP.

Gary Kelly

Gary Kelly serves as Chairman of the Board and Chief Executive Officer of Southwest Airlines. In Kelly’s 30 years at Southwest he has worked as a controller, Chief Financial Officer, VP of Finance, Executive VP and CFO before being promoted to CEO in 2004. In 2017 Kelly was recognized as one of the top five underrated CEOs by Fortune magazine.

Friday, May 19 at 1:15 p.m.
KLRU’s Studio 6A (map)
Doors at 12:15 p.m.
RSVP
Entrance is based upon capacity.

We hope you’ll be there as Overheard with Evan Smith concludes its seventh season of interviews featuring engaging conversations with fascinating people. The show airs on PBS stations nationally and presents a wide range of thoughtmakers and tastemakers from the fields of politics, journalism, business, arts, sports and more. Please join us and be part of the studio audience at this taping with Gary Kelly. And don’t forget you can watch past episodes anytime at klru.org/overheard.

Please note, The University of Texas will be holding graduation ceremonies on 5/19, so traffic and parking may be more difficult than usual. Please plan to arrive early or use an alternate form of transportation. Thanks for your cooperation!

Overheard Sponsors Footer - 2017

Cine Las Americas Film Festival 5/3-5/7

KLRU is proud to be a media sponsor of the 20th Cine Las Americas Film Festival (CLAIFF)!  This year’s fest takes place May 3rd – 7th with featured films from across the world. 17 countries will be represented, each with unique films and twists on traditional cinema. Opening night will feature Me estás matando Susana (You’re Killing Me Susana), from Mexican director Roberto Sneider and featuring Gael Garcia Bernal and Veronica Echegui. A complete list of all the films can be found here.

To attend the Cine Las Americas Film Festival, head over to the website where you can secure your badge. Locations of screenings include The Blanton Museum, The Santa Cruz Theatre and The Emma S. Barrientos Mexican American Cultural Center. All free shows will be screened and open to the public at the MACC. To find out which location is offering each screening, click here!

Austin is internationally known as a film town. In addition to this, the unique character of the City, along with its geographic location contribute to a rich cultural atmosphere. In a town with many cultural and entertainment options, Cine Las Americas programs offer a truly international character by representing the fastest growing demographic in the United States, while integrating these cultures to the wider multicultural landscape of Austin. Cine Las Americas audiences not only have the opportunity to watch films that otherwise would not be available for public exhibition, on the big screen and with English subtitles, but they are also privy to learning the importance and relevance of these works through the unique experience that only these specially curated Latino and indigenous film exhibition programs can offer.

Cine Las Americas works directly with filmmakers, distributors, industry representatives, and government agencies in order to acquire temporary rights for the exhibition of the films it offers to the public, whether these screenings are offered for a ticket price or free of charge. By doing this, Cine Las Americas functions as a cultural agency representing Latino and indigenous cultures, and also as an international film institution that engages artists and industry professionals in business and supports the production and exhibition of quality cinema.

 

 

 

 

What do 902 minutes mean to you?

You’ve told us how important #YourKLRU is to you. And supporting public television is now more important than ever.

Take it from Chase Erwin, KLRU NEXT Member.

“I first donated to KLRU when I was in grade school. It was never very much. $5 whenever I had the chance… because I knew from an early age how important KLRU and PBS were to me. They helped me learn math, grammar and social studies. As I matured, my programming choices on KLRU did too. I’ve grown up with PBS every step of the way and I intend to continue watching and supporting my local public television station for many years to come.”

Stories like Chase’s validate what we already know — that public television is vital to the Central Texas community and worthy of your support.

So this June, we’re giving back 902 minutes of uninterrupted high-quality educational programming! But in exchange, we need your help to raise $100,000 in just five days during our online fund drive. Want to know more?

WHEN: Monday, June 5 – Friday, June 9. Circle the calendar!

WHAT: For the past two years, viewer response to KLRU’s online fund drives has been overwhelmingly positive. But what does an online fund drive mean? It means we’re NOT interrupting your regular schedule and we’re NOT breaking into your favorite shows to ask for support. 

WHY: By eliminating an on-air pledge drive, we’re giving back 902 minutes of uninterrupted programming to you. That’s over 15 hours of your favorite shows! But we are relying on YOU to help us reach our goal so that fundraising drives can continue with zero program interruption.

HOW: Save the date to make a donation at klru.org June 5th through 9th and help spread the word on Facebook, Twitter and Instagram by answering “What’s #YourKLRU?”. Or share your story with us here today!

You have the power to keep #YourKLRU thriving for years to come. Can we count on you to make a difference this June?